• Lockers (operated with 1€ coins, returned after use);
• Drink and snack vending machines;
• Cash machine;
• Nappy-changing facilities;
• Free public car park 500m from the museum;
• Bicycle parking area.

• The museum is adapted for visitors with reduced mobility, with both lift and ramp access to the upper floors;
• Two wheelchairs are available upon request at the ticket office;
• There are toilet facilities available for visitors with special needs. 

The following is not permitted inside the museum buildings:

• Carrying backpacks, suitcases, holdalls or umbrellas (please use the lockers provided);
• Bringing pets (except for guide dogs);
• Eating, drinking or smoking;
• Touching exhibited works;
• Going beyond the safety areas around the works of art;
• Flash photography;
• Taking pictures for professional use (only upon prior request). 

Other recommendations:

• Please follow directions provided by security staff, tour guides or members of staff;
• Children must be accompanied by an adult;
• In case of an accident or unusual incident, please report it immediately to a member of security staff.

Please note:

• In case of increased number of visitors, access may be temporarily suspended;
• Visitors displaying poor hygiene, who are showing signs of psychological distress or engaging in inappropriate behaviour may not be allowed in the museum;
• A complaints book is available.